This Privacy Policy describes how ExroAsia (Pvt) Limited collects, uses, and shares your personal information when you interact with our website, services, or communications.

We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

We primarily collect personal information directly from you when you provide it to us for sales and marketing purposes. The types of contact information we may collect include:

• Contact Details: Name, email address, phone number, company name, job title.

2. How We Collect Your Information

We collect your contact information through various channels, including but not limited to:

• When you fill out a contact form on our website.
• When you subscribe to our newsletter or marketing communications.
• When you download resources (e.g., whitepapers, e-books) from our website.
• When you interact with us at industry events, webinars, or through direct outreach.
• When you engage with our advertisements or social media campaigns.

3. How We Use Your Information

The contact information we collect is used exclusively for sales and marketing purposes, which include:

• Responding to Your Inquiries: To provide you with information about our products, services, or to answer your questions.
• Sending Marketing Communications: To send you updates, newsletters, promotional offers, and other marketing materials that may be of interest to you.
• Sales Outreach: To engage with potential clients and discuss how our services can meet their business needs.
• Improving Our Services: To understand market trends and client needs, which helps us refine our offerings and marketing strategies.
• Personalization: To tailor our communications and offers to your specific interests.

We will not use your personal information for any other purposes without your explicit consent.

4. Sharing Your Information

We do not sell, rent, or trade your contact information to third parties for their independent marketing purposes.

We may share your information with trusted parties only in the following limited circumstances:

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Your Choices and Rights

You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
• Object to Processing: You have the right to object to our processing of your personal information for direct marketing purposes.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link provided in our emails or by contacting us directly at info@exroasia.com

To exercise any of these rights, please contact us at info@exroasia.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your contact information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for sales and marketing activities, or as required by law.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• ExroAsia (Pvt) Limited
• No. 5 Charles Place, Colombo 3, Sri Lanka
• Email: info@exroasia.com
• Phone: +94 77 342 9418